Testimonials

Satisfied customers are hugely important to our business and something we are extremely proud of. We engage with our returning clients time and time again and enjoy assisting those introduced to us by our customers.

Please take a look below at the experiences enjoyed by a selection of our clients.

07 June 2018
We found Neil through a local recommendation for holidays and his attention to detail was second to none on our recent Dubai trip. We have since booked various trips including New York and most recently taken his recommendations for a stay in Mauritius. We would certainly be using him again and recommending him to our friends and family. Thank you Neil.
- Matthew & Lisa Trapnell
15 May 2018
My first booking with Neil was for Dubai since then I have booked multiple trips with him. He is a fountain of knowledge regarding many luxurious properties around the world. He has great attention to detail and always ensures we have/know everything about our trip. Our latest booking was to Dominican and he provided me with a list of options I could choose from which is exactly what I wanted. He provides top quality service whilst maintaining the most competitive price and is always transparent. My experience with him has been excellent and I cannot recommend him highly enough, I have referred him many times and will continue to do so.
- Avneet Singh
05 March 2018
We recently booked our honeymoon to Mauritius with Neil and cannot recommend him enough. He was extremely professional, thorough and knowledgeable. The service didn't stop once we had booked our trip, he continued to stay in touch throughout, with regular updates on flights, weather and transport which was a huge relief as we were unsure how the snow in the U.K. would affect our return travel plans. He made our honeymoon a special holiday we will never forget. we will be using Neil again without a second thought! First class service from start to finish.
- Casey & Rob Gray
04 March 2018
Thank you Neil for helping us plan & book our Amazing holiday in Cancun Mexico! We absolutely loved it - so much so we want to do it again same time next year at Secrets Akumal! We are now looking forward to our scenic Italian adventure in July - thank you
- Melissa-Lee Moss & John Stokes
23 February 2018
A huge thank you to Neil and his team who worked hard and was very patient with our indecisions. We have continued to book our luxury holidays with Neil every year because of the attention to detail and wonderful service we receive which is absolutely flawless. Neil has so much knowledge and experience of the travel industry which helps in deciding where and when to go and what to do. I would highly recommend Neil as nothing is too much trouble. Thank you. Nina
- Nina Panesar
14 February 2018
**ABSOLUTE SUPERSTAR** Since being introduced to Neil via a friend, booking holidays has never been easier. Neil arranged a trip to New York for myself, wife, daughter and a few friends over Xmas and the service we received was incredible. The holiday, seat allocation on flights etc was all taken care of without a single worry. We even had a surprise bottle of bubbly sent to our hotel rooms on New Years eve from Neil (lovely touch) Neil has just found us a cracking deal to go to Mexico later this year also, his advise and knowledge on the complexities and areas we were looking at was next level detailed, he has just booked us the most amazing trip and I can assure anyone that reads this that I will be using him going forward without fail on any holiday we want to book.
- James & Danniella Walsh
03 February 2018
We have not long returned from a fantastic New Year holiday staying at a luxury resort recommended to us by Neil in Cancun and with 2 young children our requirements meant that we wanted somewhere that would suit them as well as us. We stayed at the Finest resort and had the most incredible time, Neil took care of everything including flights, transfers (that we’re waiting there for us upon arrival) and even had a member of staff at the resort make himself known to us in case there was anything that he could do to assist for the duration that we were there. This is not the first time that we have booked directly through Neil having previously been on a Caribbean Cruise in Oct 2017 and we will definitely be booking with him again, the personal service complimented by the competitive pricing (usually best price) means that it is a no brainer for us and takes any hassle out of the organising which is what we like.
- Alex Salter
02 February 2018
Neil booked us our wonderful cruise on the beautiful Navigator of the Seas. He made the whole process so easy, one phone call was all it took, with instant email confirmation and follow up paperwork including information about the ship and the excellent itinerary - Gibraltar, Nice, Rome, Florence and Pisa, Cartagena, Malaga and Lisbon! We were very impressed with Neil's knowledge of cruise ships and ports of call, also with his efficient and friendly manner - nothing was too much trouble. We even received a personal card wishing us a happy cruise and a nice card welcoming us home!
- Helena Barnes
24 January 2018
Neil is a true professional and knows his stuff. He planned the perfect trip to New York for me and my girlfriend making her 30th one to remember. He made some fantastic recommendations and looked after everything from start to finish, even booking the Day trips and events we wanted to do. Would certainly recommend Neil. Will be booking with him again in future.
- Zac Smith
20 January 2018
Neil has booked many holidays for us now including our honeymoon. What can I say, it was the holiday of a lifetime. The hotels he recommended were out of this world. I would like to add he also saved us over £1500 from a high street quote too. Neil always goes above and beyond. The communication is brilliant and he takes the ease off with online check-ins. We have also had some nice surprises while away all down to Neil also. Thank you again will never book anywhere else.
- Laura & Lee Behjet
20 November 2017
Recently just returned from a last minute holiday to Mexico. Had the most amazing time staying All Inclusive at Secrets Maroma Beach. We requested a romantic relaxed break in the sun, everything we asked for Neil provided! A five star experience is what we received and we will definitely be using Neil again for our next holiday.
- Chantel George & Matt Pugh
11 October 2017
I was recommended Neil by a friend and I am so glad she did. Neil took the time to understand what my friend and I really wanted out of our trip to Dubai and got us an amazing deal and a stunning hotel. He was so helpful from start to finish and sent us a ton of recommendations of things to do in Dubai, really going above and beyond. The whole trip was wonderful, flying Emirates was lovely, our hotel was insane and I will certainly be visiting again. As for Neil, I am already working with him on my next holiday, so that speaks volumes!
- Gemma Spinks
04 August 2017
We have just returned from a holiday to Malta, and had a fantastic time. Neil planned the holiday according to our timescale (a bit last minute!), budget and 5* requirements - highly recommend using Neil to book your next holiday! He found the perfect hotels to suit our needs, first the ground floor Bay View suite at the Westin Dragonara which was fantastic (room 135), followed by a stay at the Xara Palace, a more traditional hotel in the old city with a jacuzzi suite. The De Mondion restaurant at the Xara Palace hotel was amazing, with incredible views - I would return to this restaurant. Unfortunately we had to return early, and Neil took care of everything for us regarding this change. Overall we had a really great time, and will be asking Neil to make arrangements for our next holiday very soon.
- Hayley Martin
01 August 2017
We have just come back from the most amazing holiday to Las Vegas and it couldn't have been any more perfect all thanks to Neil. I decided to surprise my boyfriend for his 30th birthday and was recommended to Neil back in January as I was worried planning a big trip all on my own, and he couldn't be more helpful. He literally did everything for me, from finding the perfect flights/hotel/trips, to checking us in online the day before. Neil found me the best hotel (Cosmopolitan of Las Vegas) with the most amazing views overlooking the strip and right next door to the Billagio's amazing fountains. We checked out all the hotels when we were there and he really did find the most perfect one for us. He also gave me lots of tips, hints, and the best places to visit and eat for when we got there. Also then helping me pick the perfect helicopter trip over the Grand Canyon (there were lots to choose from and I had no idea which to pick) The holiday from start to finish was amazing, and Neil was so helpful with every annoying question I had to ask. I don't think Zac and I will ever go back to booking a holiday ourselves now.....roll on 2018's holidays
- Victoria Summerbell
18 May 2017
We have just got back from Dubai, after staying at the Anantara on the Palm. Neil has been fantastic throughout the whole process and we cannot thank him enough for all his hard work on finding us the perfect holiday! He recommended this hotel as the right location and hotel to cater for all our needs and he was right! He's that brilliant at what he does I'm getting him to sort out my honeymoon in September and a family trip next March! We had two lagoon access pool rooms and they were amazing. Beach clubhouse restaurant was outstanding with a great atmosphere while eating your food looking at a dream view! Neil on behalf of myself and all my family thank you!!!
- Natasha Louise Burtally
18 May 2017
Won't be booking our holidays with anyone else but Neil now. Great service and fantastic value!! Thanks for all your help Neil
- Harminder Singh Dhinsa
03 January 2017
Booked two trips with Neil now. A family holiday to a 5* resort and a short break to mexico. Not only did I get better prices than usual agents, the service was fantastic. Neil actually listened to what we wanted from a family holiday and found us a package that ticked every box (rare these days!) Price is important, but getting the right location/resort is vital and Neil took the time and effort to make sure everything was perfect for us. Would recommend using Neil at the drop of a hat and we already have him working on our Christmas 2017 trip! Thanks Neil
- Adam & Rachel Wilson
03 January 2017
We have booked a skiing holiday for late January 2017. Neil responded promptly and made sure all of our requests were met. Neil came back with 3 options and went back and added on anything we requested once we made our decision. The convenience of having Neil take care of the planning for us is invaluable. Thank you Neil, what a pleasure! I highly recommend asking Neil to take care of all of your travel planning for you.
- Philippa Kettlewell